Serving Wakefield Since 2009

about-smile2FRONTLINE Security 24/7 Limited is proud of the excellent reputation it has built in and around the Yorkshire Area.

Frontline Security 24/7 Ltd was established in April 2009 and our Directors and Management team have in excess of 30 Years combined experience within the Security Industry. At Frontline Security, we’re passionate about security. We understand that customers to rely on us completely to safeguard their businesses. That is why every security contract we undertake is personally overseen by one of our Directors to ensure we consistently deliver the very highest professional standards.

Frontline Security is firmly positioned among the most respected security companies in Yorkshire. We employ local and fully trained SIA security specialists who have attained the most demanding standards and Accreditations and offer a unique range of Security Services.

Frontline Security 24/7 Limited holds SIA Approved Contractor Status for the provision of Static Site Guarding & Mobile Patrol Service and Door Supervision Services

Our unrivalled expertise in Manned guarding, Key-holding, Alarm response, Concierge and Front of House, Control Room and CCTV, Dog handling, Event and Personal Security, Facilities Management(Frontline Cleaning Division) has enabled us to successfully protect the assets of countless private and public sector organizations.

Our rapid expansion is due to our commitment to promote the across the board professionalism as Company policy. This ensures the highest of service to both our clients and their patrons by promoting a professional attitude amongst our staff, resulting in the high standards of consistency and reliability that our clients demands. This philosophy will continue to guide the growth of the company, and to raise our profile in the Private Security Company marketplace.

Frontline Security 24/7 Ltd is aware of the ever increasing demands and changes facing our industry. Our aim is to ensure that we are abreast of those changes and that we meet those demands head on in order to provide a quality tailored service at all times, and an ability to react positively to our clients changing needs.

It's who we are!

THE REPUTATION OF FRONTLINE 24/7 LTD IS IN THE HANDS OF EVERY INDIVIDUAL.

TREAT OUR CUSTOMERS, BOTH INTERNAL AND EXTERNAL, AS WE OURSELVES WOULD LIKE TO BE TREATED.

IF WE DON’T LOOK AFTER OUR CUSTOMERS SOMEONE ELSE WILL.

ALWAYS DELIVER WHAT WE PROMISE, IF IN DOUBT UNDER PROMISE AND OVER DELIVER.

NOTHING IS GAINED BY WINNING AN ARGUMENT EXCEPT LOOSING A CUSTOMER.

Our Commitment to the Environment

Frontline Security 24/7 Ltd dose and will continue to promote awareness of the need to protect the environment, by implementing a policy to all its employees. Frontline Security 24/7 Ltd will ensure that all company activities comply with all relevant environmental regulations.

Waste Avoidence

We will avoid waste by:

  • Reducing the production of waste material, including unnecessary packaging when we forward information or equipment, including returns.
  • Encouraging the re-usage of re-usable materials.
  • Disposing of waste in a safe and responsible manner.

We will ensure that water and energy are not wasted during the conduct of our business activities by;

  • Ensuring energy is used only where necessary. It will be used efficiently, and its use will be reduced where possible.
  • Preventing pollutants entering our drainage system.
  • Using water wisely and efficiently.

Materials and Resources

  • We will maximise the amount of recycled paper and other materials from sustainable sources.
  • We will utilise and rely more on electronic communications where the opportunity exists.
  • We will purchase products with the principle and policy of using materials in a sustainable way.
  • We will have a major emphasis on purchasing locally made goods to support our business.
  • We will purchase equipment with an emphasis on long term usage.

Travel

  • We shall avoid unnecessary travel during the course of our business by encouraging the sharing of transport, as well as making all employees and Managers aware of Public Transport that is available.
  • We will monitor this policy and match our progress to our statement of intent on protecting our environment.

Respect the little things!

The purpose of the Quality Management System is to ensure that the products and services provided to our customers consistently meet or exceed their expectations. The company operates a system that regularly evaluates its processes and customer needs, and has set quantifiable goals with plans in place to ensure that they are improved year on year in accordance with BS EN ISO 9001 – Quality system requirements BS7499, BS7960 and BS7858.

It is the policy of Frontline Security 24/7 Ltd to maintain, on a continual basis, an effectively managed Quality Assurance programme, which will assure customers that the products supplied conform to the laid down procedures or disciplines of the company, which will ensure that we meet the customers’ needs and expectations.

The management of Frontline Security 24/7 Ltd is firmly committed to the procedures included in this manual, and the total participation of all personnel is mandatory.

The Management Representative is entrusted with the authority and responsibility for the control of the Quality Management System.

The Quality Manager cannot be over-ruled on matters of Quality and in the event of differences of opinion on Quality matters, has the responsibility to refer such items to the Managing Director for resolution.

This policy of Quality Assurance is in place to ensure that the overall organisational goals of the company are met. The goals of this company are to ensure that the best possible product is supplied to our valued clients, and that we are able to meet their needs and requirements as effectively and efficiently as possible.

Our organisational goals are to ensure that the changes required within our documented management system to meet the requirements of ISO 9001, BS7858, BS7499 and BS7960 are performed in a managed methodical way to ensure that the system is fully understood and implemented throughout the company.

Corporate & Social Responsibility Policy

We recognise that we must incorporate our business values and operations to meet the expectations of our stakeholders. They include customers, employees, regulators, suppliers, the community and the environment.

We recognise that our social, economic and environmental responsibilities to these stakeholders are integral to our business. We aim to demonstrate these responsibilities through our actions and within our corporate policies.

We take seriously all feedback that we receive from our stakeholders and, where possible, maintain open dialogue to ensure that we fulfil the requirements outlined within this policy.

We will be open and honest in communicating our strategies, targets, performance and governance to our stakeholders in our continual commitment to sustainable development.

The Managing Director is responsible for the implementation of this policy and will make the necessary resources available to realise our corporate responsibilities. The responsibility for our performance to this policy rests with all employees throughout the company.

Partnership focus:

• We shall strive to improve our environmental performance through implementation of our Environmental policy.

• We shall ensure a high level of business performance while minimising and effectively managing risk.

• We shall encourage dialogue with consumers for mutual benefit

• We will register and resolve customer complaints in accordance with our Complaints procedure

• We shall support and encourage our employees to help local community organisations and activities in our region

• We shall operate inline with our equal opportunities policy for all present and potential future employees

• We will offer our employees clear and fairs terms of employment and provide resources to enable their continual personal development

• We shall provide safeguards to ensure that all employees are treated with respect and without sexual, physical or mental harassment

• We shall provide, and strive to maintain, a clean, healthy and safe working environment

• We shall uphold the values of honesty and fairness in our relationships with stakeholders
• Our contracts will clearly set out the agreed terms, conditions and the basis of our relationship

• We will operate in a way that, safeguards against unfair business practices

• We shall encourage suppliers and contractors to adopt responsible business policies and practices for mutual benefit

+ Company Profile

Serving Wakefield Since 2009

about-smile2FRONTLINE Security 24/7 Limited is proud of the excellent reputation it has built in and around the Yorkshire Area.

Frontline Security 24/7 Ltd was established in April 2009 and our Directors and Management team have in excess of 30 Years combined experience within the Security Industry. At Frontline Security, we’re passionate about security. We understand that customers to rely on us completely to safeguard their businesses. That is why every security contract we undertake is personally overseen by one of our Directors to ensure we consistently deliver the very highest professional standards.

Frontline Security is firmly positioned among the most respected security companies in Yorkshire. We employ local and fully trained SIA security specialists who have attained the most demanding standards and Accreditations and offer a unique range of Security Services.

Frontline Security 24/7 Limited holds SIA Approved Contractor Status for the provision of Static Site Guarding & Mobile Patrol Service and Door Supervision Services

Our unrivalled expertise in Manned guarding, Key-holding, Alarm response, Concierge and Front of House, Control Room and CCTV, Dog handling, Event and Personal Security, Facilities Management(Frontline Cleaning Division) has enabled us to successfully protect the assets of countless private and public sector organizations.

Our rapid expansion is due to our commitment to promote the across the board professionalism as Company policy. This ensures the highest of service to both our clients and their patrons by promoting a professional attitude amongst our staff, resulting in the high standards of consistency and reliability that our clients demands. This philosophy will continue to guide the growth of the company, and to raise our profile in the Private Security Company marketplace.

Frontline Security 24/7 Ltd is aware of the ever increasing demands and changes facing our industry. Our aim is to ensure that we are abreast of those changes and that we meet those demands head on in order to provide a quality tailored service at all times, and an ability to react positively to our clients changing needs.

+ Company Ethos

It's who we are!

THE REPUTATION OF FRONTLINE 24/7 LTD IS IN THE HANDS OF EVERY INDIVIDUAL.

TREAT OUR CUSTOMERS, BOTH INTERNAL AND EXTERNAL, AS WE OURSELVES WOULD LIKE TO BE TREATED.

IF WE DON’T LOOK AFTER OUR CUSTOMERS SOMEONE ELSE WILL.

ALWAYS DELIVER WHAT WE PROMISE, IF IN DOUBT UNDER PROMISE AND OVER DELIVER.

NOTHING IS GAINED BY WINNING AN ARGUMENT EXCEPT LOOSING A CUSTOMER.

+ Environmental Policy

Our Commitment to the Environment

Frontline Security 24/7 Ltd dose and will continue to promote awareness of the need to protect the environment, by implementing a policy to all its employees. Frontline Security 24/7 Ltd will ensure that all company activities comply with all relevant environmental regulations.

Waste Avoidence

We will avoid waste by:

  • Reducing the production of waste material, including unnecessary packaging when we forward information or equipment, including returns.
  • Encouraging the re-usage of re-usable materials.
  • Disposing of waste in a safe and responsible manner.

We will ensure that water and energy are not wasted during the conduct of our business activities by;

  • Ensuring energy is used only where necessary. It will be used efficiently, and its use will be reduced where possible.
  • Preventing pollutants entering our drainage system.
  • Using water wisely and efficiently.

Materials and Resources

  • We will maximise the amount of recycled paper and other materials from sustainable sources.
  • We will utilise and rely more on electronic communications where the opportunity exists.
  • We will purchase products with the principle and policy of using materials in a sustainable way.
  • We will have a major emphasis on purchasing locally made goods to support our business.
  • We will purchase equipment with an emphasis on long term usage.

Travel

  • We shall avoid unnecessary travel during the course of our business by encouraging the sharing of transport, as well as making all employees and Managers aware of Public Transport that is available.
  • We will monitor this policy and match our progress to our statement of intent on protecting our environment.
+ Quality Policy

Respect the little things!

The purpose of the Quality Management System is to ensure that the products and services provided to our customers consistently meet or exceed their expectations. The company operates a system that regularly evaluates its processes and customer needs, and has set quantifiable goals with plans in place to ensure that they are improved year on year in accordance with BS EN ISO 9001 – Quality system requirements BS7499, BS7960 and BS7858.

It is the policy of Frontline Security 24/7 Ltd to maintain, on a continual basis, an effectively managed Quality Assurance programme, which will assure customers that the products supplied conform to the laid down procedures or disciplines of the company, which will ensure that we meet the customers’ needs and expectations.

The management of Frontline Security 24/7 Ltd is firmly committed to the procedures included in this manual, and the total participation of all personnel is mandatory.

The Management Representative is entrusted with the authority and responsibility for the control of the Quality Management System.

The Quality Manager cannot be over-ruled on matters of Quality and in the event of differences of opinion on Quality matters, has the responsibility to refer such items to the Managing Director for resolution.

This policy of Quality Assurance is in place to ensure that the overall organisational goals of the company are met. The goals of this company are to ensure that the best possible product is supplied to our valued clients, and that we are able to meet their needs and requirements as effectively and efficiently as possible.

Our organisational goals are to ensure that the changes required within our documented management system to meet the requirements of ISO 9001, BS7858, BS7499 and BS7960 are performed in a managed methodical way to ensure that the system is fully understood and implemented throughout the company.

+ Corporate Policy

Corporate & Social Responsibility Policy

We recognise that we must incorporate our business values and operations to meet the expectations of our stakeholders. They include customers, employees, regulators, suppliers, the community and the environment.

We recognise that our social, economic and environmental responsibilities to these stakeholders are integral to our business. We aim to demonstrate these responsibilities through our actions and within our corporate policies.

We take seriously all feedback that we receive from our stakeholders and, where possible, maintain open dialogue to ensure that we fulfil the requirements outlined within this policy.

We will be open and honest in communicating our strategies, targets, performance and governance to our stakeholders in our continual commitment to sustainable development.

The Managing Director is responsible for the implementation of this policy and will make the necessary resources available to realise our corporate responsibilities. The responsibility for our performance to this policy rests with all employees throughout the company.

Partnership focus:

• We shall strive to improve our environmental performance through implementation of our Environmental policy.

• We shall ensure a high level of business performance while minimising and effectively managing risk.

• We shall encourage dialogue with consumers for mutual benefit

• We will register and resolve customer complaints in accordance with our Complaints procedure

• We shall support and encourage our employees to help local community organisations and activities in our region

• We shall operate inline with our equal opportunities policy for all present and potential future employees

• We will offer our employees clear and fairs terms of employment and provide resources to enable their continual personal development

• We shall provide safeguards to ensure that all employees are treated with respect and without sexual, physical or mental harassment

• We shall provide, and strive to maintain, a clean, healthy and safe working environment

• We shall uphold the values of honesty and fairness in our relationships with stakeholders
• Our contracts will clearly set out the agreed terms, conditions and the basis of our relationship

• We will operate in a way that, safeguards against unfair business practices

• We shall encourage suppliers and contractors to adopt responsible business policies and practices for mutual benefit